Desk 01
Support Desk
For bugs, sync issues, and account access problems.
Channel
support@commenta.ai
Issue received
Urgency triage
Technical follow-up
Contact
Pick the right desk and get routed fast.
Support, sales, and partnerships each have a direct lane so requests reach the right team faster.
Typical response < 24 hours for most inbound email requests.
01
02
03
Desk 02
Sales Desk
For plan fit, rollout questions, and agency onboarding.
Channel
sales@commenta.ai
Plan fit
Capacity review
Deployment discussion
Desk 03
Partnership Desk
For strategic collaboration and ecosystem opportunities.
Channel
partners@commenta.ai
Partner intro
Fit review
Integration path
Routing Notes
A little context speeds everything up.
Note 01
Support tickets are triaged by technical urgency and account impact.
Note 02
Billing and plan issues are routed through dedicated operational workflows.
Note 03
High-severity production incidents receive escalated handling paths.
FAQ
Most teams are operational in minutes after connecting Google and selecting their workflow mode.
Review the product before you reach out.
Explore features first or compare plans before sending the request.