Subprocessors
Commenta.ai uses trusted third-party service providers ("subprocessors") to operate the platform. These providers may process certain types of customer data strictly for the purpose of delivering the service.
| Provider | Purpose | Data Processed | Location | Website |
|---|---|---|---|---|
| OpenAI | AI reply generation | comment text, prompt inputs, generated replies | United States | https://openai.com |
| Google / YouTube API Services | accessing YouTube comments and posting replies | YouTube channel ID, comment text, comment metadata | United States | https://developers.google.com |
| Paddle | payment processing, billing, tax handling | billing details, subscription status, payment metadata | United Kingdom | https://paddle.com |
| Neon | database hosting | account data, comment metadata, logs | EU / US infrastructure | https://neon.tech |
| Hetzner | application hosting infrastructure | application runtime data and logs | Germany | https://hetzner.com |
How Subprocessors Are Used
Subprocessors only process the data required to provide the service, including AI reply generation, connected YouTube functionality, billing operations, hosting, and data storage.
Security and Data Protection
Commenta.ai selects subprocessors based on their security, reliability, and compliance practices, and uses them to support service delivery rather than for unrelated purposes.
Changes to Subprocessors
As the service evolves, Commenta.ai may add or replace subprocessors to support new infrastructure, security, analytics, or operational requirements.
Contact
Questions about subprocessors may be sent to contact@commenta.ai.